Efora Payment Policy

At Efora, we are committed to providing a seamless and secure shopping experience with flexible payment methods that cater to both domestic and international customers. Below are the detailed payment policies to ensure a smooth and transparent transaction process.

1. Domestic Payment (Vietnam)

  • Bank Transfer: Customers can choose to pay via bank transfer to Efora's designated accounts. Once the transaction is complete, please send us the payment confirmation so we can process your order promptly.
  • Cash on Delivery (COD): Available for orders within Vietnam, allowing customers to pay directly to the delivery personnel upon receiving the products.
  • Credit/Debit Card: We accept payments through Visa, MasterCard, and other debit cards via our secure and highly encrypted online payment gateway.

2. International Payment

  • International Credit/Debit Card: For international customers, Efora supports payments via Visa, MasterCard, and other international credit/debit cards through our secure online payment gateway, ensuring safe transactions worldwide.
  • PayPal: Customers can also use PayPal, one of the most popular and secure international payment methods, making your shopping experience faster and more convenient.
  • International Bank Transfer: Efora accepts international bank transfers for purchases made from abroad. Detailed account information will be provided during the order process.

3. General Notes

  • Exchange Rates and Transaction Fees: For international transactions, payments will be processed based on the exchange rate at the time of the transaction set by your bank or payment provider. Additional fees may apply depending on the intermediary banks involved.
  • Absolute Security: Efora employs advanced security technologies to ensure that your personal and financial information is always protected throughout the payment process.
  • Order Cancellation and Refund Policy: In case of order cancellations or refund requests, please contact Efora's customer service team. We will ensure a swift resolution to provide the best support for our customers.

We not only deliver premium products but also strive to ensure complete satisfaction with every shopping experience. Our payment policy is designed to be flexible, secure, and user-friendly, so you can shop with confidence no matter where you are in the world.

 

Delivery Time for Vietnam and International Orders

1. Domestic Delivery (Vietnam)

  • Urban areas: Orders will be delivered within 1-3 business days from the time of order confirmation.
  • Suburban and other provinces: Delivery time ranges from 3-5 business days, depending on the customer’s specific location.

2. International Delivery

  • Asia: Delivery time is between 7-10 business days.
  • Europe and North America: Delivery time is between 10-14 business days.
  • Other regions: Delivery time can range from 14-20 business days, depending on the country and shipping method.
  • Efora strives to ensure timely delivery and that products arrive in perfect condition. All order updates, including tracking information, will be communicated via email or text message.